Sooooooo servers are down again for D3. I was browsing reddit and they pointed out that Diablo 3 is being completely blasted on metacritic which is pretty surprising since pretty much anyone who I've spoken to so far loves it as much as I do.
The theory is that people are upset about server instability, particularly that it took at least an hour for the vast majority of players to log on. Judging from all of the comments crying about the always-on DRM that seems likely.
To be honest I expected a bumpy launch. Expect a shitty launch from a popular game and you'll never be disappointed, but may be pleasantly surprised. I admit that after a very smooth Cataclysm launch I thought Blizzard had their ducks in a row but admittedly D3's an entirely different game.
So I thought "What is wrong with you people, it's been less than a day and you're already whining and moaning? Give them some time to work it out!"
And on the one hand I still feel this way, but on the other hand I'm starting to understand the other side. redditor TravUK made an excellent point I've not considered before: Why am I so willing to say "Give them a chance, it's just the first day" when I paid for a game to play today?
His example is a good one. If you buy a car from a car dealership and they say your car can be picked up at 9 AM your car will be ready at 9 AM. You won't arrive at the dealership and find that they're actually not open for a few hours, and when they do you have to wait in line behind hundreds of people, and when you finally do get your car you only get it for a few hours at a time since they'te going to keep taking your car back to make repairs.
As a gamer and particularly as a fan of Blizzard's online games I've grown accustomed to the first few days being rocky. Hell, when Ulduar came out very few people raided on my server for at least a week the servers were so unstable. And let us not forget the Summer of the Door Boss. (Yes, it lasted for months!)
I'm actually a bit angry at myself that I've become so easy-going about Blizzard constantly delivering unfinished products. The game itself is amazing, but with the servers going down so often it's particularly annoying. It'd be one thing if this was the first release of a major online title but they've had years and years to prepare and anticipate this.
I still love the game and wouldn't give it a terrible review over a temporary, soon to be fixed issue but I do have to say I've found myself annoyed over this recently.